Privacy & Data Protection

Joy 77 Privacy Policy — Our Full Commitment to Protecting Your Information

You have the right to know how your personal information is handled at Joy 77. In this document, we explain in plain, simple terms — what data we collect, why we collect it, how we store it, and who we share it with.

Last Updated: January 2026
Language: Bengali (bn-BD)
Applicable to: All Joy 77 Users
Encryption: SSL 256-bit

1Introduction & General Information

Thank you for choosing Joy 77. We understand that sharing personal information online can feel daunting. That's why we want you to know — Joy 77 respects your privacy just as you would expect.

This Privacy Policy ("Policy") applies to all services on the Joy 77 platform — including the website, mobile app, and all related services. By accessing joy77.win, you agree to this Policy.

In Plain Terms

Joy 77 never sells your data. Your information is used solely to improve platform services and ensure security.

For any questions, reach out directly to the Joy 77 support team. We're always ready to assist you.

2What Information We Collect

Joy 77 collects two types of information — what you provide directly, and what is gathered automatically through your usage.

Type of Data Example When it is collected
Identity Information Full name, date of birth, national ID number During Registration & KYC
Contact Information Phone number, email address At the time of account registration
Financial Information Mobile banking number (bKash/Nagad) At the Time of Payment
Device Information IP address, device model, browser Automatic on Every Visit
Usage Data Which games you played and for how long Automatically during gameplay
What We Don't Collect

Joy 77 never directly stores your full bank account number, credit card number, or password. All payment information is processed in encrypted form through secure third-party payment gateways.

3How Your Data Is Used

Joy 77 uses your information only for defined purposes — never for anything beyond that.

  • Account management: To create and maintain your profile.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assurance: To detect fraud and suspicious activity.
  • Service Improvement: To analyse and improve your experience.
  • Legal obligations: To meet regulatory and compliance requirements.
  • Contact: To inform you about bonuses, updates, or important notices.
Marketing Communications

Joy 77 may send you promotional messages. You can opt out at any time through your account settings. Joy 77 never sends spam without your consent.

4How Your Data Is Stored & Secured

Joy 77 protects your data using industry-standard technology. We believe there should be no compromise when it comes to security.

  • All data is protected with 256-bit SSL encryption.
  • Servers are hosted in internationally accredited data centres with 24/7 security monitoring.
  • All sensitive data stored in the database is additionally encrypted.
  • Passwords are never stored in plain text — they are kept in hashed form only.
  • Regular security audits and penetration testing are conducted.

How long is data retained? All data is kept for as long as your account remains active. Even after account closure, certain data may be retained for up to 5 years for legal compliance purposes.

5Who Your Data Is Shared With

Joy 77 does not sell, rent, or share your data without your consent. However, there are specific circumstances under which your information may be shared:

  • Payment Processors: bKash, Nagad, Rocket — used solely to complete transactions.
  • Game providers: Minimum information necessary for game operation.
  • Security Services: Fraud detection system.
  • Legal authorities: Under a court order or government directive.
Third-Party Agreements

All third parties that Joy 77 works with are required to comply with strict privacy agreements. Your data is shared with them only for specific, defined purposes — nothing more.

6Cookie Policy

Joy 77 uses cookies on its website and app. Cookies are small files stored on your device that help enhance your experience.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some Joy 77 features to not function properly.

7Children's Privacy

Joy 77 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

Age Verification

Age verification is carried out at the time of registration. If an underage account is identified, it will be closed immediately and all collected data will be deleted. If a parent or guardian becomes aware of a minor's account, please contact Joy 77 Support right away.

8Your Right to Control Your Information

You are in full control of your information at Joy 77. You may exercise the following rights at any time:

Right to Access

You can submit a request to find out exactly what information Joy 77 holds about you.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

After closing your account, you may request that your information be deleted.

Right to object

You may object to the processing of your data for specific purposes.

Data Portability

You may request a copy of your data for your own records.

Right to Restrict Processing

You may request a temporary pause on the processing of certain data.

To exercise your rights

To exercise any of the above rights, contact the Joy 77 support team in writing. Requests are typically responded to within 7 business days.

9Third-Party Services & Links

Joy 77's platform integrates various third-party game providers and services, each with their own privacy policies.

  • Game providers (Evolution, Pragmatic, etc.) receive the information necessary to operate their games.
  • Payment gateways process transaction data only.
  • Joy 77 is not responsible for third-party privacy practices, but works exclusively with trusted providers.

If you visit an external site from Joy 77, that site's own privacy policy will apply — not Joy 77's.

10Privacy Policy Updates

Joy 77 may update this Privacy Policy when necessary. For any significant changes:

  • A clear notice will be posted on the website.
  • Registered users will be notified via email or in-app notification.
  • The "Last Updated" date at the top of this page will be revised.

Continued use of Joy 77 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the changes, you may request that your account be closed.

Easy ways to stay updated

Enable push notifications on the joy 77 app to stay instantly informed of any updates to our Privacy Policy.

Why Your Privacy Is Safe at Joy 77

We don't just say it — we prove it

End-to-End Encryption

Every piece of your data on Joy 77 is protected with 256-bit SSL encryption — the same standard banks use to secure their online services.

No Sale of Data

Joy 77 never sells your personal information to third parties. This is a core principle of ours — non-negotiable.

KYC Security

The identity verification process protects your account from unauthorized access. No one on Joy 77 can operate an account under another person's identity.

Regular Audits

Joy 77's security systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed immediately.

In your control

You have full control over your data at Joy 77 — the right to view, correct, or delete it. Submit a request to our support team at any time.

Instant Alerts

Joy 77 alerts you immediately if any suspicious activity is detected on your account — cutting off any opportunity for fraud.

Safe & Trusted Gaming

Your Privacy Is Protected — Play with Confidence on Joy 77

You've read the Joy 77 Privacy Policy — now join with confidence. Your data is protected, your gaming experience is secure.

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